FAQ
Questions before ordering?
A few simple answers about products, ordering, pickup, delivery, shipping, and product care.
How do I order right now?
Online payment is not live yet. Add products to the cart to plan your order, review pickup, delivery, or shipping options, then send your request through the contact page.
Can I use the cart?
Yes. The cart can help you organize products, quantities, discounts, and fulfillment estimates before sending an order request.
Do you offer shipping or local pickup?
Yes. Pickup is free, local delivery is available within our delivery range, and shipping is estimated from the cart based on package size and weight.
What sizes are available?
The shop includes 1 oz, 2 oz, 4 oz, 8 oz, and 16 oz Whipped Tallow jar options, plus handmade soap and bundle options. Net weights are listed on each product.
Where can I find ingredients?
The Ingredients page explains the general approach, and each product should list its ingredients, scent notes, and batch details as clearly as possible.
What is the return policy?
Please start with the contact page for return, refund, or order concerns. Include your order details so we can review the request clearly.
Is this medical advice?
No. Product information is not medical advice. For external use only, and discontinue use if irritation occurs.